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New Member

CM 5+CCX 5 only one node ip in setup.

Hi.

I'm trying to integrate ccx with cm.

I was doig everything according to manuals.

When i'm trying to setup ccx with cm,there is only my publisher's ip address in all fields.

There is no sub. at all.

Please help me,where i was wrong???

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Super Bronze

Re: CM 5+CCX 5 only one node ip in setup.

Hi

The CCX setup is looking for these services:

AXL Web Service (for auth of logons, config of CTI ports etc)

CTI Manager (for RM, and JTAPI functions)

If you don't have those enabled on your subscriber, it won't show up in the lists.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
3 REPLIES
Super Bronze

Re: CM 5+CCX 5 only one node ip in setup.

Hi

The CCX setup is looking for these services:

AXL Web Service (for auth of logons, config of CTI ports etc)

CTI Manager (for RM, and JTAPI functions)

If you don't have those enabled on your subscriber, it won't show up in the lists.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: CM 5+CCX 5 only one node ip in setup.

Thanks for answer.

I've checked already this services active.

Also i've restarted all nodes twice.

Can it be some "server name"  "ip address" issue?

Or it depends of these services only?

Super Bronze

Re: CM 5+CCX 5 only one node ip in setup.

Hi

Can you advise which exact screen you expect to see the other CCMs?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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