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New Member

Collect Digits Step Initial Timeout

Is there a way to set the initial timeout in the Collect Digits step to a value less than 1? I have a script that invites callers to enter an extension number now, or hold for more options. A one second time out delay is too long but the step does not seem to accept anything less. Is there a syntax I should be following or is 1 the minimum value?

Thanks,

Bruce Wilkinson

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2 REPLIES
Cisco Employee

Re: Collect Digits Step Initial Timeout

You are stating that the 1 second timeout for entering digits is....  too long ????

New Member

Re: Collect Digits Step Initial Timeout

check VRU default list in ICM configuration manager--->interdigit value

ithink it's from 1-99

so 1 sec is the minimum.

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