I have been trying to make a conference call in ipcc using cti tool kit 7.0. let me explain the scenario as follows
When a person calls agent A and agent A initiates a conference to agent B. the agent B answers the call. Now when agent A presses the conference button again the agent B status is still in ready state and nothing appears in the call grid for both the agents and agent A is in talking state. There are also no soft keys enabled for agent A. When the call is dropped or cut the agent desktop for agent A freezes with the same talking state and no soft keys are enabled and the agent B still remains in ready state.
When this was tried in the IPT scenario it works perfectly fine.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.