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New Member

Contact Center Enterprise (UCCE) and Vmware

Hi everybody,

according to the document  "Virtualization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted (February 2010)"

only PGs and client AWs are availble on ESX.

To take advantage of UCS and virtualization we need to virtualize all the UCCE components (router, logger, and aws first ! ).

Do you know when UCCE components will be compatible with vmware for production?

thanks

Romain

3 REPLIES
Green

Re: Contact Center Enterprise (UCCE) and Vmware

Virtualization vailable on the Cisco Unified Computing Environment - not just any boxes - under tight control.

Regards,

Geoff

New Member

Re: Contact Center Enterprise (UCCE) and Vmware

As of August Cisco has updated the list of supported virtualized UCCE components for 8.0(2).

Here is a link:

http://docwiki.cisco.com/wiki/Unified_Contact_Center_Enterprise

Best regards,

Troy

Re: Contact Center Enterprise (UCCE) and Vmware

Thanks a lot Troy.

Regards,

Muhammad Amir Raza

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