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New Member

Contact Center Express 9.02 Popping a external web browser

I have a customer that is running into issues using IE 8 with CAD and wants to know if we can pop a Firefox browser instead of using the integrated browser.

The customer is asked to put in their account number, we send a get to the CRM system via an HTTP call and return either the customer record or a search screen to the CAD client.

The CRM app seems to have issues with IE8 and the customer is concerned about getting support if they upgrade to IE9.

The customer is using Avectra Netforum if anyone has seen that.

Thanks

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New Member

Contact Center Express 9.02 Popping a external web browser

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