I guess I don't understand the statement you made about CME 4.X then?
Keep in mind also that the call recording functionality of UCCX is very limited, so you will need to look at other recording solutions such as Calabrio, etc. By the way you do not have to use UCS server for Cisco CCX deployments, you do for BE6K, but with traditional deployment you can virtulize Cisco apps on spec-based hardware of your choice.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...