Contacts details not reflecting in baDialer in ICM 11.5
I am facing an issue in ICM 11.5 SIP Dialer. My contacts are getting imported properly wherein the same is not getting reflected in baDialer and due to this the outbound call is not dialing out. While checking the baDialer Logs, i can see the below error.
Re: Contacts details not reflecting in baDialer in ICM 11.5
Since that log error references capture, does the same issue happen when capture is disabled in the registry? As noted above, you'll probably need to provide more logs before anyone could try and point you in the right diurection.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...