01-24-2006 05:55 AM - edited 03-13-2019 11:27 PM
How can i get rid of contacts stuck i 'waiting' forever? i am using IPCC 3.5 and ccm 4.0(3).
01-24-2006 06:40 AM
A restart of the CRA engine service is required to get rid of the call stuck in queue.
Verify that there are no unsupported configurations or actions as per the Release Notes.Also check the scripts for any issues.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community
