11-22-2007 11:38 PM - edited 03-14-2019 01:34 AM
Does anyone know a tool to convert audio files from raw format to .wav format? (raw files generated by Contact Center Express recording tool)
Solved! Go to Solution.
11-23-2007 05:10 AM
Go to your recording server
C:\Program Files\Cisco\Desktop\Bin\raw2wav.exe
You have to supply the to.raw or from.raw file name and it will combine them to .wav file.
You just need a batch file to convert the file
FOR %%A IN (*.from.raw) DO ("c:\Program Files\Cisco\Desktop\bin\raw2wav.exe" %%A)
Schedule it and voila third party tool.
11-23-2007 01:45 AM
You want third party tool or tool within the system.
The Supervisor desktop can convert the raw format to .wav files and also there is a tool within the system that works in the command prompt that can convert to .wav files
11-23-2007 02:04 AM
Yes, I know the tool built in the system. What I want is a third party tool that can AUTOMATICALLY convert the raw files to wav files. And till now I haven't known any such tools. If you know a tool, share it with me pls.
Thanks
11-23-2007 05:10 AM
Go to your recording server
C:\Program Files\Cisco\Desktop\Bin\raw2wav.exe
You have to supply the to.raw or from.raw file name and it will combine them to .wav file.
You just need a batch file to convert the file
FOR %%A IN (*.from.raw) DO ("c:\Program Files\Cisco\Desktop\bin\raw2wav.exe" %%A)
Schedule it and voila third party tool.
11-26-2007 02:35 AM
Hi !
Just one more information foi you.
I found that file as CRSraw2wav.exe and STLallocator.dll is required for this software.
===
CRSRaw2Wav
Usage: CRSRaw2Wav.exe filename
OPERATION:
-- takes a RAW file name as a parameter (filename)
-- finds the matching pair (if "test.from.raw" is passed the matching pair will be "test.to.raw")
-- converts/merges the two into a WAV format file with the same base name ("test .from/to.raw" will go into "test.wav")
-- if a WAV file with same name as the one that is about to be generated already exists in the destination directory then the conversion is not executed
ASSUMPTIONS:
-- the source directory is the current repository for recordings; if not found in the registry this location is assumed to be "c:\program files\cisco\desktop_audio";
-- the destination directory will be "..\desktop_wav" from the source directory);
===
Andrei.
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