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CQM not uploading recordings

I recently upgraded from Quality Manager 8.0 to 8.5(2)SR2.  We use an off-box SQL 2005 Standard server (which is still supported), CCX8.5 SU4, and CUCM 8.6.  We use Network Recording (Built in Bridge) all running on the Base Server. 

The upgrade went fine (no errors), but no new recordings are showing up in the GUI.  I've confirmed the files are being created in the staging directory.

After looking through various logs, it appears a database problem:


ERROR QMDB2001 SQM database request failed: The DB-API returned a DB error. SQL Statement returned false..


ERROR QMDB2001 SQM database execute failed: The INSERT statement conflicted with the FOREIGN KEY constraint "EventAudit_person_FK". The conflict occurred in database "SQMDB", table "dbo.Person", column 'id'..

These are the same errors this user was having: but in that case, SR2 fixed the problem.

I've re-confirmed SR2 is applied, and tried a reboot.

Anything else I should try? Thanks, Bill

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