Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

CRA- Error while handling the input request

I have received this error message when try to add new resources, or skill in CRA Admin page

"Error while handling the input request"

This is the first time install CRA, connect with LDAP in setup page is successfull.

Any one know about this problem

1 REPLY
New Member

Re: CRA- Error while handling the input request

Workaround:

Instructions for running the ClearArchive.exe:

1. Copy ClearArchive.exe to one of the nodes in the cluster (e.g. the target node). You can put it under c:\ or any location really.

2. Double click the exe.

3. Depending on your network speed (since it needs to check with LDAP), it takes about 10 sec. to run the tool.

4. After that, the user will either get a confirmation message box (for success case); or an error message box (i.e. if the cluster is not in synch).

263
Views
0
Helpful
1
Replies