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CRA Script with time and date

Hi all,

I deployed 1 callcenter and now I need to write CRA Script with time and date

My need is make many mode to system work with specific time range

Ex: day, night, Sunday, work day....

Any one have sample script with time and date

Thanks alot

I will vote 5* for your help

4 REPLIES
New Member

Re: CRA Script with time and date

The attached script is one I wrote for managing opening hours over a number of scripts. It shows how to get the date into variables and some manipulation.

Re: CRA Script with time and date

Thanks Jackman,

I voted 5* for you

But when i run your script, i see this error:

java.lang.ClassNotFoundException:com.cisco.expression.TextExpression

May be my version of CRA is not support some function you wrote in script

Can you tell me step to write script make system work with specific time range

Re: CRA Script with time and date

Any one can tell me step to get time/date and handle incoming call base on time/date

I read CRA_Developer_Guide but didn't find guide to write script with time and date

Which document write about script with time/date?

Thanks

Re: CRA Script with time and date

Maybe this might help you http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_qanda_item09186a0080204513.shtml

ultimately you should look at the jave date class for more information.

david

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