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New Member

Creating custom prompts over phone extension

Hello,

Does anyone know how to setup a customized extension that will allow you to record a .wav file on the CallManager server that can be used in scripts to create custom prompts?

I have seen this done before, but can't remember how to set it up. Basically, you pick up a phone, dial an extension, and press #. At that point everything you say over the handset is recorded into a .wav file and stored in a particular directory on the CallManager server.

If anyone has any instructions or a place to reference, I would really appreciate it! Thanks, and have a great day.

Charles

2 REPLIES
New Member

Re: Creating custom prompts over phone extension

Below is a link to the Cisco Sample Script Repository. There is an included script called recordwrite that should get you started.

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html.

New Member

Re: Creating custom prompts over phone extension

Actually you can do this on the Unity server as well. Just set to record a greeting for a subscriber. You can specify what extension to record from and also where to save the file.

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