Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Creating UCCX 8.5 script to contact DB using http or any other ways other than DB read step

Hi,

I'm willing to create script that has the ability to read from external DB without using the DB read step, the reason is because my customer doesn't want to share any DB queries or user credential from DB at all and he's asking to contact any middle application or party that redirect me to his DB.

I'm assuming that HTTP request can achieve this but I'm not aware even how to do it since I'm new on scripting so appreciate any hint if this is applicable or if there is any way to make it work.

Many thanks in advance!

1 REPLY
Silver

Creating UCCX 8.5 script to contact DB using http or any other w

You are correct in that you can make a http request to an external web server and you can pass values as parameters.

The web server would then access the database and build the result as an XML file to pass the results back to you.

If your customer has the skills to build this it will work, this is also a way to access an unsupported database.

Graham

493
Views
0
Helpful
1
Replies
CreatePlease to create content