Creating UCCX 8.5 script to contact DB using http or any other ways other than DB read step
I'm willing to create script that has the ability to read from external DB without using the DB read step, the reason is because my customer doesn't want to share any DB queries or user credential from DB at all and he's asking to contact any middle application or party that redirect me to his DB.
I'm assuming that HTTP request can achieve this but I'm not aware even how to do it since I'm new on scripting so appreciate any hint if this is applicable or if there is any way to make it work.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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