I am currently running CRS 4.5 express standard and my license reads 150 ivr port, ipcc express standard seat 5, and ipcc max agents 300. I have 7 ip phone agents but only 5 can login at one time. I tried appending another license with more ip phone agents but it does not change my lic update screen. Do I need to remove the old lic file? Any suggestions?
the license that you need to add is one containing more standard seats. The 'IPCC max agents' is an information that says how agents your system can handle, and not how many agents you can login. The 'standard seat' is the number of simultaneous seats (logins), if you update an correct lic file, this information have to change. You do not need to remove the old lic file.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...