Does anyone know why Cisco thought it would be a great idea to prevent copying sound files straight into the prompts folder on the server for CRS 4.x? You have to upload them via the webpage. You can do it in a zip file at least. But, I use to map a drive to the 3.x server all the time to simply drop the sound files in the folder.
I'm assuming this change has something to do with the database side of things...for those that have CRS configured for failover. I don't know for sure, I'm assuming there has to be a reason for the change and not an actual bug.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...