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New Member

CRS Administration an CRS Engine Process are always going to Disable

Hi Everebody

I am installing the Unified CCX - but I am CRS

Administration an CRS

Engine Process are always going to

DISABLE mode. I put it back to enable an restar CIsci CRS Node Manger Servive  , but after 3 or 4 min its gos to disbale again

Does any body now how can I fix this issue

Other question concerning the "

CRS Admin Utily" - What is the user name and password ?

CRS Administration an CRS Engine Process are always going to  Disable

6 REPLIES
Cisco Employee

Re: CRS Administration an CRS Engine Process are always going to

Hi

Was IP address of the server changed after the UCCX was installed ?

In regards to the CRS admin utility  login question - the credentials you use is the administrator account (Administrator).

This is the account you used for installation and generally when you login into the box

Hope this helps

Anuj

New Member

Re: CRS Administration an CRS Engine Process are always going to

Hi

Thanks for your feed back

Was IP address of the server changed after the UCCX was installed ? -  No its the same

In regards to the CRS admin utility  login question - the credentials you use is the administrator account (Administrator).

This is the account you used for installation and generally when you login into the box - I am using the same credenciat but are not loggin , I receive a message "Administrator logon failed.Please ensure proper passwor is entered

Hope this helps

Anuj

Cisco Employee

Re: CRS Administration an CRS Engine Process are always going to

I guess MIVR trace analysis and peek to the server will be required to better understand the issue , you know were I am going with this

Thanks

Anuj 

New Member

Re: CRS Administration an CRS Engine Process are always going to

Please take a look some MIVR log

New Member

Re: CRS Administration an CRS Engine Process are always going to

Hi Team .

Any help ?

Regards

Cisco Employee

Re: CRS Administration an CRS Engine Process are always going to

As advised earlier in this regard I will suggest you to open a TAC case

Thanks

Anuj

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