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CRS administration

Unexpected in IPCC5 I got in Script management next error:

Error while handling the input request.

java.lang.NullPointerException

Please help what to do?

1 REPLY

Re: CRS administration

We need more of a description then that! Is this a new contact center? Any custom java or database dips?

Do a debug on it, and find out where its failing. Then post us the script telling us where its failing and someone may be able to help.

Chad

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