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Community Member

CRS HA failed to take call during failover

Hi, I have a problem with CRS 5.0.2, during failover route point can't be triggered however it is showing registered with the primary CRS sever ip address and logically I am expecting it's registered with the backup crs server ip address. Agents are successfully re-login to backup CRS server. Cti ports from primary crs unregistered and cti ports from backup crs registered.

appreciate any replies, thanks

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Community Member

Re: CRS HA failed to take call during failover

The problem is the replication was not working properly, TAC solution: break the cluster and "SQL network utility" and put the "Named Pipes" on top of the list and re-join the cluster

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