Hi, i have a doubt, i have two CDs, the first one is labeled with "Cisco Unified Contact Center Express/IP Ivr", and the second one is labeled with "Cisco Unified Contact Center Express/IP Ivr MS SQL-2K", the question is, why two cds? and what is the second used for? which is the right procedure to install a CRS using the 2 cds?
thanks in advance!!