I have programmed the attached script. Please, refer to the "DesvioAGrupo" label and the code below (see .jpg).In this section I would like to get hte following behavour: the call should go through 3 agents in a queue, afterwards it should be redirected to another number, not to another agent of the queue.
I have almost get this working. My only problem is that after the 3rd agent doesn't answer I get a 4th agent in Reserve State while the call is redirected to another number.
I have tried to change the programming of this script, but I have checked that if I set any action under the "fail" condition in the "Connect" step it is ignored and it goes back to the "Select Resource" step.
Could anybody help me to avoid the last reservartion, please?
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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