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New Member

CRS real-time reporting problem

We can't view any report from Real Time Reporting. It shows status: Not connected.

CRS RTR subsystem is UP and running. IPCCX 5.0(1).

2 REPLIES
New Member

Re: CRS real-time reporting problem

I am experiencing the same issue from most of my supervisors. It does load fine from the server, and a few select workstations. It appears to be Java related, as far as I can tell. I will update when I know more.

New Member

Re: CRS real-time reporting problem

I've been trying to resolve this for months. The RTR will only work if Java 1.4 is the ONLY Java installed.

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