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CRS Schedule Reports on CCX 5.0(2)

Hi all,

i setup CCX Express 5.0(2)_Build064.

If i try to setup a scheduled report, i can export only as .csv, .xls, and .rtf (3 options).

On Cisco CRS Historical report User Guide it says that "scheduled" report can be exported as .pdf, .csv, .xls, .rtf, and .xml

Someone known if this is a bug?

Setup was done in Italian Languages

Thanks

Diego

1 REPLY
Bronze

Re: CRS Schedule Reports on CCX 5.0(2)

could you please collect the following logs.

MIVR - C:\Program files\wfavvid\Log\MIVR

MCVD - C:\Program files\wfavvid\log\MCVD

Have Detailed level tracing enabled for CCM SDI/SDL and CTI SDI/SDL from the CUCM nodes which have CTI port and Gateway registered with it.

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