I was asked to develop a script that accepts input from callers into an 800 number where it uses the common one used by companies: ie. press 1-for support; press 2-for admins; press 3-to dial extension.
Does anyone have a script I could look at to get an idea of what they look like. I just started to read up on scripting and its very confusing.
You can use the "Menu" step in the Media Steps group. You can set the prompt with instructions for callers (press 1 for....). In the filter tab you can add a connection for each option. And assign the phone button to be pushed for each connection.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...