Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CRS Wallboard or Other Solution For Reason Codes

We have a customer that is requesting reason codes be delivered to all of the agents, showing them why their peers are "not ready", either via CAD or some web app integrated via CAD. Does anyone have a clue how to accomplish this?

Thanks!

109
Views
0
Helpful
0
Replies