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Community Member

CSD - "n/a" in place of statistics

I installed CSD on two differents desktops.

For both, When i clic on "Voice" CSQ Team summary i can see logged in agent for different CSQ but when i clic on the CSQ itself all statistics display "n/a"

Any idea?

2 REPLIES
Community Member

Re: CSD - "n/a" in place of statistics

Hello, I have the same problem. Have you found a solution for this? Thanks in advance...

-Jose

Community Member

Re: CSD - "n/a" in place of statistics

check that you opened all needed ports on agents and supervisors computers

use port utilization guide

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