I have a script with 4 menu options. Each of these options points to a different CSQ. I am trying to find a way display on the phone, which CSQ the call is coming from. Basically a callerID name for the CSQ.
I am able to set display text for the entire call control group but I want to be able to show different text based on the option chosen.
If anyone can provide some help I would greatly appreciate it.
Consider using enterprise data to push the queue information to the phone. In your script, before a call rings to an agent, set the enterprise data in the name of the particular queue. The agent can then use the qstats to see the enterprise data/ aka. queue the user is calling.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
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