01-02-2006 11:24 PM - edited 03-13-2019 11:24 PM
Hi all,
is it possible to generate CSQ reports on a existing DN number without any agent login proccess?
Happy New Year
Jeremy Lim.
01-06-2006 12:05 PM
Contact Service Queue Activity Report gives the following reports.
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_administration_guide09186a00801d6f9c.html
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