CTI Driver implementation for Siebel is windows based application integration, if you have a Linux environment with the Application Object Manager (AOM) running then you can create a Linux node for Windows and get the application drivers installed on the Windows Server.
One such application integration provider is AMC Technology that integrates all Cisco variants like UCCE, UCCX and UCM Tapi. The Siebel Adapter from AMC Technology is Windows based so it can be easily deployed in any Linux based environments.
Please contact Sales@amctechnology.com for further information.
Sieble connector basically installs on Sieble Communication server which can be Linux or Windows. You don't need to any thing at IPCC end just provide connector to Sieble team and also provide them a "def" file where they will add ctios server IP addresses and ports thats it.
I have integrated IPCC with Sieble where communication server was on Win2k8 and i believe it is windows 2k8 R2 and we didn't face any problem. Therefore it depends on Sieble team which OS they are using for communication server.
In addition to this there is another fiel called Data server you don't need to install it as well. It just requires if you have different Agent PGs.
You can find the connector setup folder in CTIOS setup folder with name "Siebel75plus". Ok, here i don't know which version of UCCE you are usign but from IPCC 7.5 to 8.5.x the same connector is used. May be you read some document which shows for UCCE 8.5 there will Sieble Connector 8.5 but thats not true so don't get confuse.
About the def file i don't exactly remember the its place but if you read Ctios Installation guide or Sibele connector installaiton guide you will find the path of that file. Basically "def" is the extension of that notepad file. You will find the path easily while reading the ctios installation guide.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...