We are planning to upgrade UCCE from 8.0(1) to 10.0 which includes CTI OS client upgrade, There are about 4000 Agents which we would need to install on one day maintenance window, is there any best recommended way to do this
Yes there are chance this Silent install by creating "response file"might not work well, is there any other alternate way to perform this installation by pushing through Microsoft Server Application to all Agent machines
I am not aware of any alternative way of installing the Client.
P.S.: I still remember the day when we were forced to upgrade the CTI OS clients at a large distributed call center with 400 agents, every single workstation. A year after the core of the first thin agent desktop application was born, long before Finesse.
I am also facing above issue of installing 1500 CTIOS client over night. So i tried with above procedure, but it did not create Response file. Could anyone tell me if anyone has tried above procedure and how to get response file created.
It would be a great help if i can get some help here.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
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