Hi,
We have IPCC 6.0 Enterprise single site setup, whenevet we try deleting agent PG/CTI server restarts, not only one side both the side restarts. same problem happened more than two to three times
checked in the even viewer shows some errors : EventID : 49155
Fail: Assertion failed: (index>=0)&&(index<CLIENT_CB_HASH_SIZE). File:y\icm\pg\ctilink\ctisrvr\ctiappl.h Line 220.
and Dr Watson error :
{ Application exception occurred:
App: (pid=3204)
When: 8/30/2007 @ 01:13:47.890
Exception number: 80000003 (hardcoded breakpoint)
*----> System Information <----*
Computer Name: CADPG1
User Name: SYSTEM
Number of Processors: 1
Processor Type: x86 Family 6 Model 11 Stepping 1
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 4
Current Type: Uniprocessor Free
Registered Organization: Phoenix Global Solutions
Registered Owner: Administrator }
Regards,
Shiv
