CTI port grouping

[sdwitner1]

when my uccx system was installed by our partner they put all 150 CTI ports in one big bucket. Now that I have several applications running within UCCX I want to chunk up the CTI ports into smaller groups.

[Gajanan Pande · Accepted solution]

Without exceeding the CTI Port licenses, To create smaller groups, you will have to delete present call control group & then newly create them from Appadmin page >> Subsystems >> Cisco Unified CM Telephony >> Call Control Group page.

Pls rate if it helps.

GP.