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CTI port grouping

when my uccx system was installed by our partner they put all 150 CTI ports in one big bucket. Now that I have several applications running within UCCX I want to chunk up the CTI ports into smaller groups.

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Cisco Employee

CTI port grouping

Without exceeding the CTI Port licenses, To create smaller groups, you will have to delete present call control group & then newly create them from Appadmin page >> Subsystems >> Cisco Unified CM Telephony >> Call Control Group page.

Pls rate if it helps.


GP.

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Cisco Employee

CTI port grouping

Without exceeding the CTI Port licenses, To create smaller groups, you will have to delete present call control group & then newly create them from Appadmin page >> Subsystems >> Cisco Unified CM Telephony >> Call Control Group page.

Pls rate if it helps.


GP.

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