Why CTI route point on Callmanager is not registered, though JTAPItest program on ICM let make calls from one IP phone to another.
User, which I put in PG configuration, is also associated with phone, from which I can make call through JTAPItest, and also associated with Route point on CM; but route point's status says: "not registered"...
Check Router Log viewer on the ICM side for any errors when you dial the RP. If the call is indeed coming to ICM, then it will reflect there. If it is not coming to ICM, then your RP-Pguser association is probably not done or your dialed number is not defined in ICM
Thanks, fogive my questions - I'm novice in IPCC...
Logfiles are located in directory "icm\\ra\logfiles"? If so what should I see there and what program can understand this logs? Or just should i use notepad?
Pguser - Is it term or should I name my ICM user exactly so.
And most of all - I don't use any CTI OS program (cti os desktop for example), I'll have these programs in some time, but now I want to check ICM's efficiency without it - only by means of CTITest program.
Could I use only CTITest for agent login in my first step, or I should have CTI desktop in order to CTI works well between ICM an Callmanager?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.