CTI Warning: The call has failed because of network interruption
Hi, one of agents received incoming call and his call dropped within few seconds and error on CTIOS agent desktop was "CTI Warning: call has failed because of network interruption". I investigated and got info from icm database schema that this error is 26-U-Abort and caused due to network congestion. Network team shown the logs and no error regarding network found. What else could be the reason?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...