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New Member

CTIOS Agent Desktop Events

Hello

We are using CTIOS Agent Desktop. Trying to develop some additional functionality.

With ICM5 we received OnAgentStateChange event during agent logging in procces.

But after change platform to ICM 7 this event is absence in agent logging proccess.

Can I capture this event in CTIOS client with ICM 7 at agent logging in procces as well?

Best regards

-- best regards, Igor
2 REPLIES
Silver

Re: CTIOS Agent Desktop Events

OnAgentStateChange is available in ICM 7.0 as well.

New Member

Re: CTIOS Agent Desktop Events

Yes its available, but if in ICM 5.0 we have received it after agetn logging in process, In ICM 7.0 don't received after that. What's wrong?

-- best regards, Igor
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