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Community Member

CTIOS Concurrent Agent Count

Is there an easy way to determine what the concurrent agent logged into CTIOS is for any period of time (ie peak per day, week, month, etc). Is this data stored historically? If not, is it stored in an accessible file to check real-time?

Thanks!

4 REPLIES
Community Member

Re: CTIOS Concurrent Agent Count

could try use Support Tool

Community Member

Re: CTIOS Concurrent Agent Count

Sorry : Not SUPPORT Tool , but Webview will

Community Member

Re: CTIOS Concurrent Agent Count

which webview report gives max concurrent user per day/hour/etc vs. Logged in? I couldn't find.

Thanks!

Community Member

Re: CTIOS Concurrent Agent Count

Also, this customer has excellent sql resources, so if there are tables with good concurrent numbers, that would be very helpful.

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