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CTIOS Desktops 8.0.1a needed for tests purpose.

domgarreau
Level 1
Level 1

Hello Team,

One of my customer wants to tests CTIOS with Windows 7 64 Bits, and prior to install 8.5.3, I need to have the basic version 8.0.1a, the only version supported with Windows 7 64 bits:

Windows 7 (64-bit) Support for CTI OS

Starting with CTI OS Release 8.5(2), you can access the CTI OS Client on Windows 7 64-bit.

Note:

The 8.0(1a) installer is required.

Please check Page 42 on the following link :

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_8_5/reference/guide/icm85_bom.pdf


Can you provide with a CD or a share or a download ?

Thanks in advance.

Regards

dominique

1 Accepted Solution

Accepted Solutions

geoff
Level 10
Level 10

One of my customer wants to tests CTIOS with Windows 7 64 Bits, and prior to install 8.5.3, I need to have the basic version 8.0.1a, the only version supported with Windows 7 64 bits:

Actually 8.0.1a does not support W2008 64-bit, but if you install 8.0.1a on a W2008 64-bit box it will prompt you to insert the location of the 8.5(2) SR (or possibly 8.5.3) and it won't be able to proceed until it validates this - it is the actual 8.5(2) SR that is giving you W2008 64 bit.

You need to get the 8.0.1a installer from Cisco - no downloads for base installers.

Ask your customer to contact their Cisco rep and get the CD. Of course, you can download 8.5.2 or 8.5.3 from CCO.

Regards,

Geoff

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1 Reply 1

geoff
Level 10
Level 10

One of my customer wants to tests CTIOS with Windows 7 64 Bits, and prior to install 8.5.3, I need to have the basic version 8.0.1a, the only version supported with Windows 7 64 bits:

Actually 8.0.1a does not support W2008 64-bit, but if you install 8.0.1a on a W2008 64-bit box it will prompt you to insert the location of the 8.5(2) SR (or possibly 8.5.3) and it won't be able to proceed until it validates this - it is the actual 8.5(2) SR that is giving you W2008 64 bit.

You need to get the 8.0.1a installer from Cisco - no downloads for base installers.

Ask your customer to contact their Cisco rep and get the CD. Of course, you can download 8.5.2 or 8.5.3 from CCO.

Regards,

Geoff

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