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New Member

CTIOS stops daily

Hi, we are running Contact Center Enterprise 7.2. Every day an agentgets kicked out of the system when CTIOS fails. They can usually restart the CAD and log right back in but we're not sure why its happening and why it doesn't effect the rest of our departments that are on the system. The error is "At least one component of the Cisco ICM software CTIOS system is offline"

1 REPLY
New Member

Re: CTIOS stops daily

Hi. I heard, it looks like a bug, id CSCsa43684. So check the SR , is it lattest? install the latest SR.

regards

Esa

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