CUCCX 8.5 multipple IVR

[Ibrahim Ramku]

Dear All,

I have UCCX 8.5 with standard license. I have deployed an ivr for the call center, I need to add another one for the IT.

Can I do this on the same server? 

Regards,

Ibra

[Gergely Szabo · Accepted solution]

Hi, certainly, you can create as many contact center applications as you wish.

G.
 

[Ibrahim Ramku]

Is there any limitation related to the number of applications you can deploy (i.e licensing) ?

Ibra

[Ibrahim Ramku]

I found a link explaining the maximum capacity:

http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/data_sheet_c78-629807.html

The information needed is in table 7.

Regards,

Ibra

[Gergely Szabo]

Hi,

no hard limit.

G.