CUCM Patch

[mwheinz]

If I patch my version 6.1(2) CUCM with 6.1(3)b, will it be necessary to do anything to my version 5.0(2)SR1 UCCX? I can't seem to access the UCCX software compatibility matrix and am hoping someone has experience with this "upgrade".

Thanks!

[Chris Deren · Accepted solution]

NO need to upgrade UCCX, just resynch jtapi client.

Chris

[mwheinz]

Awesome, thanks!

[Chris Deren]

Great, please rate all helpful posts!

Chris

[Jonathan Schulenberg]

Actually UCM 6.1(3) is only supported with CCX 5.0(2)SR2. You should apply the most recent SR to be "officially" supported. I've seen some bizarre JTAPI behavior, including dropped calls, without SR2 applied.

This is in addition to re-syncing JTAPI after updating UCM of course.

[mwheinz]

Thanks for your response, and I have applied the UCCX SR2. All seems to work just fine in my staging area and will install at customer site upcoming.

Thanks again for your post!