Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

CUCM Upgrade : Pg Jtapi upgrade question

Hi,

We're planning to upgrade our CUCM from 8.5 to 8.6.2 and I am finding some contradicting information with regards to upgrading the jtapi client on the PG's so that they match the CUCM version. So just wanted to check with you guys what would be the correct procedure?

option 1

=======

Stop pg processes

upgrade jtapi client

reboot

start pg processes

option 2

=======

stop pg processes

uninstall old jtapi client

install new jtapi client

reboot

start pg processes

Thanks in advance for your insights.

Rgds,

Jeroen

3 ACCEPTED SOLUTIONS

Accepted Solutions

CUCM Upgrade : Pg Jtapi upgrade question

Hi,

option 1 would do.

G.

Hall of Fame Super Silver

Re: CUCM Upgrade : Pg Jtapi upgrade question

I concur and don't forget to do this on side B as well.

Chris

Sent from Cisco Technical Support iPhone App

CUCM Upgrade : Pg Jtapi upgrade question

I don't think a reboot is required either if you want to do this faster.

david

5 REPLIES

CUCM Upgrade : Pg Jtapi upgrade question

Hi,

option 1 would do.

G.

Hall of Fame Super Silver

Re: CUCM Upgrade : Pg Jtapi upgrade question

I concur and don't forget to do this on side B as well.

Chris

Sent from Cisco Technical Support iPhone App

CUCM Upgrade : Pg Jtapi upgrade question

I don't think a reboot is required either if you want to do this faster.

david

Community Member

CUCM Upgrade : Pg Jtapi upgrade question

Hi Guys,

Thanks for all your replies.

I have in the mean time also tried it on a lab enviroment and can confirm option 1 works (even without a reboot indeed).

Thanks,

Jeroen

CUCM Upgrade : Pg Jtapi upgrade question

Thank you for confirming and providing an update!

david

238
Views
4
Helpful
5
Replies
CreatePlease to create content