Hi,
Deployment Models:
Unified IC is added to the Cisco Unified Contact Center environment as a cluster, comprisedof at least one and a maximum of eight nodes—one primary "Controller" node and as many asseven secondary "Member" nodes.
Controller (one):
Is present in all deployments.
Is installed with both the Administration (OAMP) andUnified IC Reporting applications.
Holds the License file, which is replicated to the membernodes. See Licenses (page ?).
Allows access, with System Administrator credentials, toCisco Unified Serviceability, Cisco Unified OSAdministration, and the Disaster Recovery System.
Members (maximum of seven):
Are optional. (A deployment can consist of a Controllernode only.)
Are installed with Unified IC Reporting application only.
Allow URL access to the Controller node.
Obtain their license from the Controller.
If you have only one Node, than its a Controller/ Use its ip to access the url.
For more info, please refer the below link,
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_853/user/guide/CUICUserGuide853.pdf
Thanks,
Anand
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