Somewhere along the line I heard that you can create new reports / report definitions in CUIC premium and export them for use in CUIC standard that comes with UCCX. I am trying to do this now and getting an error on import. Has anyone been able to do this and if so what are the steps you are using?
Thank you for any help.
it looks like there is a bug or something. I found this post and I am seeing the same thing.
When importing reports created in CUIC 9.1.1 to UCCX 9.0.2 you do get an error and the report will not be imported. Report Definition is however imported so you can manually create the report in UCCX using this definition as a workaround