Is it possible to report on HTTP Trigger applications? The inbuilt call custom variable report in CUIC does not not show all applications configured in UCCX ( I guess the only ones with number triggers).
I'm using the example webcallback scripts and setting enterprise data in the http trigger application which I'd like to report on.
I want to know how many times the agent successfully automatically dialed the number vs needed to manually enter the number.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...