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Cuic

Hi,

We were about to create a report in CUIC which is same as in Web view reporting tool  the report name is "Agent Team Incoming/Outgoing Task Duration with Agent Detail Daily Report". We took the query from Web View and modified as per CUIC requirement and used in report Definition in CUIC. Also now we are getting the correct data. But sometimes we are getting Dataset error database Failed message when we run that report. So when we came back to Report definition and do save to it then the report is getting executed successfully and same error is getting after one or two days again and getting executed when the report definition is saved without making any changes.


We also checked the no of characters of the in the query which is only around 7000 characters. What could cause this intermittent error, any help will be appreciated.


 

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