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Customized ringing tone for the CSQ

Is there a way to customize a ringing tone based on the CSQ? I would like to have my agent identify from which queue a call is coming from just by listening the ringing tone. Thanks advance. HYW.

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Re: Customized ringing tone for the CSQ

An alternative way to do this would be to use variables to populate Enterprise Data before connecting an agent to a call; the name of the CSQ would then show up in the window before the agent answers the call.

In fact I think the CSQ may be a system-defined call variable which is displayed along with ANI and DNIS information.

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