cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
683
Views
0
Helpful
3
Replies

CVP 7.0(2) not creating correct string to send to VXML Server

gall00004
Level 1
Level 1

Hello,

When running CVP 7.0(2), has anyone run into an issue with CVP still attaching the [locale]/[app_media_lib] when setting app_media_lib = ".." in the ICM script?

http://1.1.1.1:7000/CVP/en-us/../Server?application=HelloWorld resulted in a bad fetch.

I was able to find a bug that says the workaround is to use "...", but that did not work.  Below are the bug details.  Any thoughts?

How to configure app_media_lib for VXML Server apps in incorrect
Symptom:

Integrating a Call Studio script with Unified ICME scripts fails


Conditions:

Call returns the following error on the gateway
Loading fail with url (http://{VXML-Server-IP}:7000/CVP/en-us/.../Server?callid={callid}&application={Application Name)


Workaround:

Make sure the app_media_lib ECC Variable is set to "..."

Thanks,

Nathan

3 Replies 3

geoff
Level 10
Level 10

Can you verify from a browser that

http://1.1.1.1:7000/CVP/Server?application=HelloWorld

gets to the first VXML page of the app? does VXMLServer\admin\status.bat show 1 caller in there?

use

http://1.1.1.1:7000/CVP/Server?audium_action=hangup

to disconnect.

Is the ECC variable long enough?

I've never heard of this three dots business.

Regards,

Geoff

Geoff,

I took advice you had posted on a previous topic and went through and set all the ECC variables to recommended lengths, added in one more ECC (user.microapp.play_data) and then rebooted the CVP PG.  It's strange to think that I could play wav's from the media server, but not execute VXML if the ICM states were funky and the restart was actually what corrected it.  So I'm leaning towards something I did with the ECC's although not exactly sure what part, but all is working now.

Nathan,

It's a mystery when things like that happen, but it's good that it is now working and you can start to have fun with VXML apps in CVP Studio.

Regards,

Geoff

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: