CVP 8.0 with ICM : CPE Releasing call after network transfer
Is there a way to script a label or configure CVP so that a *8 Network transfer will be initiated with the CVP tearing down the call with the Carrier (on TDM interface)?
I have a situation where ICM sends a label to CVP to use Carrier Take Back and Transfer function to Transfer the call to Agent B on a DID number; and the Carrier does not support Blind Transfer. This is resulting in the Calling Party receiving Music on Hold while the CVP remains connected to Agent B. The call connection between the caller and Agent B will not complete until the call to CVP is released. Since the Carrier isn't able to release the call, I need somehow to configure CVP to release the call after sending the DTMF digits sent by ICM to the carrier.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
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