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CVP 8.0 with ICM : CPE Releasing call after network transfer

Is there a way to script a label or configure CVP so that a *8 Network transfer will be initiated with the CVP tearing down the call with the Carrier (on TDM interface)?

I have a situation where ICM sends a label to CVP to use Carrier Take Back and Transfer function to Transfer the call to Agent B on a DID number; and the Carrier does not support Blind Transfer.  This is resulting in the Calling Party receiving Music on Hold while the CVP remains connected to Agent B.  The call connection between the caller and Agent B will not complete until the call to CVP is released.  Since the Carrier isn't able to release the call, I need somehow to configure CVP to release the call after sending the DTMF digits sent by ICM to the carrier.

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CVP 8.0 with ICM : CPE Releasing call after network transfer

What you are describing there sounds like a Hookflash. Have a look at SIP Hookflash in the CVP Configuration Guide.

Cheers,

Kris

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