I got the below error when I tried to use the Database element in CVP Call Studio to connect to a MSSQL database.
touch111_24-7_Database,07/08/2014 13:52:31.724, The error was: A built-in element encountered an exception of type com.audium.server.AudiumException. There was a problem looking up the JNDI data source 'ivr1'. The root cause was: javax.naming.NameNotFoundException: Name ivr1 is not bound in this Context.
Am looking for this solution URL: https://supportforums.cisco.com/discussion/12885431/transfer-calls-call-studio-skillgroups
I have client requirement, client will be sharing us store procedure which will return me Language of the customers calling from the ANI. Am doing Research on it. Also, I have to transfer to Language based Skill groups.
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